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Privacy Policy

 

PRIVACY STATEMENT

This Privacy Policy contains the mandatory information on the collection of personal data by ACADEMIA MEDIA LTD through our website https://mediate.bg/ and social networks, their processing and storage, as well as the rights of individuals in relation to the protection of their personal data.

Following best established practices, we strive to ensure a high level of security of personal data and protection against unauthorized processing, destruction or damage.

“ACADEMY MEDIATE” LTD. PROCESSES PERSONAL DATA FOR THE FOLLOWING PURPOSES:

  • Manage your enquiries
  • Statistical Objectives;
  • Marketing purposes – sending information messages, including those of an advertising nature, if you have expressly consented to this;
  • Improving and personalising the services and products on our website by offering you relevant offers on new products and services that may be of interest to you.
  • Implementation of contracts
  • Accounting purposes

Where we have received your enquiry via one of our contact forms, we will use the contact details provided to us to contact you and provide the information or assistance you require.

RETENTION PERIOD FOR PERSONAL DATA

“ACADEMY MEDIATE LTD will not store your personal data for longer than is necessary to achieve the purposes for which we process it. In determining the appropriate retention period, account will be taken of the amount and nature of the personal data, the purposes for which we process it and whether we can achieve those purposes by other means. We may also retain some of your personal data for a longer period until the relevant statute of limitations has expired in order to protect against any claims by customers and suppliers in connection with the performance/termination of contracts with us, and for a longer period in the event of a legal dispute that has already arisen until it has been finally resolved by a final and binding court decision.

VIA OUR WEBSITE https://mediate.bg/ “MEDIATION ACADEMY” LTD. COLLECTS, PROCESSES AND STORES THE FOLLOWING TYPES OF PERSONAL DATA:

  • email – this is necessary so that we can contact you, send you our online newsletter and other promotional communications when you have subscribed or consented to them;
  • Names and email –we collect this data through our contact form and it is necessary to provide you with the information or service you have requested and to exercise your legal rights;
  • names, contact telephone number, e-mail address and service address – these data are necessary to make a request when you do not have a registered account, and for the conclusion and performance of contracts for the delivery of paid services;
  • information about your use of our website and/or services – IP address, operating system, browser, search queries, content viewed, consents provided to receive newsletters, acceptance of the privacy policy and terms and conditions of the site.

Through our website https://mediate.bg/ no special categories of personal data /sensitive data/ are collected.

Personal data is retained until your consent is withdrawn, unless there is another basis on which we are obliged or able to continue processing it.

“ACADEMY MEDIATE Ltd. does not perform automated decision-making with data.

If you provide us with personal information about someone else, you must do so only with that person’s consent and must tell that person how we collect, use, disclose, and store the personal information in accordance with this Privacy Policy.

COLLECTION OF PERSONAL DATA FOR MARKETING PURPOSES

In the event that we have received your explicit consent to do so, ACADEMIA MEDIA LTD may use the information you provide to offer you products and services that we believe would be of interest to you – for example, to send you an online newsletter, to inform you of the availability of new articles or columns, and the like. Your consent is voluntary and is not conditional on your use of our services if you do not provide it to us. You may withdraw your consent to receive such communications at any time by contacting us and notifying us in the manner of your choice. The contact details of ACADEMIA MEDIA LTD are set out in this Statement and in the Contact Us section of our website. Also, every marketing email sent by us contains an “unsubscribe link” through which you can opt-out of receiving such communications. In the event that you choose to unsubscribe from receiving such communications, ACADEMIA MEDIA LTD shall promptly delete your contact details from the list of persons who have consented to receive promotional communications.

Personal data processed for the purpose of direct marketing shall be stored until the consent given for direct marketing is expressly withdrawn or an objection to the processing of personal data for direct marketing is received.

Personal data of persons REGISTERED ON OUR SITE

Purpose: to correctly identify and fulfill obligations under service contracts, inquiry management, marketing and advertising – sending informational messages and online newsletters of an advertising nature;

Ground for processing: performance of a contractual obligation – the concluded service contract. Customer’s consent – to register a user account and to send information messages and online newsletters of an advertising nature;

Term – 6 years from the 1st of January of the year following the year in which the sales/supplies are terminated or completed in accordance with Article 110 of the Obligations and Contracts Act in relation to the protection of the rights and interests of the company in the event of disputes. Withdrawal of consent – for sending information messages and online newsletters of an advertising nature and for deletion of the registered user profile.

Personal data of persons requesting service /clients/

Purpose: to fulfill the service contract, inquiry management;

Grounds for processing: performance of a contractual obligation – the concluded service contract. Performance of a legal obligation – Accounting Act, Value Added Tax Act, Corporate Income Tax Act. Client’s consent – for sending information messages and online newsletters of an advertising nature;

Term – 6 years from January 1 of the year following the year in which the sales/deliveries were terminated or completed in accordance with Article 110 of the Law on Obligations and Contracts in relation to the protection of the rights and interests of the company in case of disputes, and for documents for tax control, audit and subsequent financial inspections – 10 years from January 1 of the reporting period following the reporting period to which they relate. Withdrawal of consent – for sending information messages and online newsletters of an advertising nature.

PERSONAL DATA OF PERSONS WHO PROVIDED THEM IN POSTING COMMENTS, MESSAGES AND OTHER PERSONAL DATA ON SOCIAL NETWORKS

Purpose: marketing and advertising – notifying users of new articles and information, promoting our services

Ground for processing: consent of the person;

Term – until withdrawal of consent.

PERSONAL DATA COLLECTION THROUGH OUR WEBSITE AND SOCIALTE networks

You can browse the public content of our website without entering any personal data.

You may be required to provide your details on any page of our website in order for us to provide you with information you have requested and in cases where you wish to contact us. We do not collect any financial information about you, including credit and debit card numbers. You are under no obligation to provide the personal information requested, but if you do not, we may not be able to provide you with the service or information requested.

If you like our Facebook page and/or post a comment, review or message via social media, we collect:

  • Names;
  • Photo;
  • other data provided by the person to the relevant social network – gender, marital status, profession, education, place of birth, etc.

If you provide your personal data to ACADEMIA MEDIA LTD via Whatsapp, Facebook, LinkedIn, Instagram or any other platform/social network, we inform you that these platforms/websites/social networks have their own privacy policies and that we are not responsible for these policies insofar as their processing cannot be controlled by us. In this regard, we recommend that you check these rules before sending us your personal data via these websites/apps/platforms.

USE OF COOKIES

In order to provide personalized and relevant services through our website and our services, ACADEMIA MEDIA LTD needs technology to save and store information about your use of them. This is done with the help of so-called “cookies”. “A cookie is a small amount of data that a website stores on a visitor’s computer or mobile device. They help the website recognise you and store information about your user preferences /visits, clicks, activity history – information about the content you have viewed and/or searches you have made/. The use of the collected cookies is very limited and is related to technical purposes – improving and personalizing the functionality of our website and our services. The information collected through the use of cookies cannot be linked to a specific person.

For more details, please see our Cookie Policy.

Transfer of personal data for processing to third parties

“ACADEMIA MEDIA Ltd. does not share, sell, provide or otherwise distribute your personal data to third parties and will not do so in the future unless required by law, required for the purposes of a contract or unless you have given your explicit consent.

We do not transfer your personal data to third countries.

Your personal data is not stored outside the EU and the European Economic Area.

Our website may also contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible for these policies. Please check these policies before submitting information to these websites.

MEASURES TO ENSURE THE PROTECTION OF PERSONAL DATA

“ACADEMY MEDIATE LTD follows strict security procedures when storing your personal data and also to protect it from unauthorised access, accidental loss, destruction or damage.

“ACADEMY MEDIATE Ltd. applies organizational, physical, information technology and other necessary measures to ensure the security and protection of personal data and the monitoring of the processing of personal data. The data you provide to us online is protected by an encrypted connection using an SSL certificate. SSL is a standard method in the field for encrypting personal data so that it can be transmitted securely over the Internet. The personal data is stored on a server where it is protected by all modern and appropriate standard hardware and software protection means – firewalls, antivirus programs, data encryption, etc.

Some of the security measures taken by ACADEMIA MEDIA Ltd. include the following activities:

  • the requirements for the collection, processing and storage of personal data are set out in internal procedures, compliance with which is monitored on an ongoing basis;
  • To ensure maximum security in the collection, processing and storage of your personal data, we use, where necessary or appropriate, additional data protection mechanisms.

PROTECTION OF THE PRIVACY OF CHILDREN

Protecting the privacy of children is a priority and of paramount importance to ACADEMIA MEDIA LTD. We do not process data of persons under 16 years of age.

YOUR DATA PROTECTION RIGHTS

  • request information about whether we hold personal data about you and, if we do, what that data is, on what basis and for what purpose we process and hold it;
  • to request access to your personal data /so-called “data access request”/. This allows you to obtain a copy of your personal data held by ACADEMY MEDIATE LTD and to check whether we are processing it in the manner prescribed by law;
  • request correction of your personal data held by us. This enables you to correct any incomplete or inaccurate information we hold about you;
  • request the erasure of your personal data / the so-called “right to be forgotten”/. This allows you to ask us to delete or remove all or part of your personal data without undue delay if there is no reason for us to continue to process and store it. “ACADEMY MEDIATE LTD does not delete data that it has a legal obligation to retain, including for the defence of legal claims made against it or to prove its rights;
  • object to the processing of your personal data where we rely on a legitimate interest /or the interests of a third party/ and something in your particular situation makes you object to the processing for that reason. You also have the right to object if we process your personal data for direct marketing purposes;
  • to request that we delete or remove your personal data if you have exercised your right to object to processing under the preceding paragraph;
  • object to automated decision-making, if any, including profiling, i.e. not to be subject to any automated decision-making by us using your personal data or profiling;
  • request restriction of the processing of your personal data. This allows you to ask us to stop processing your personal information if, for example, you wish to establish its accuracy or the reason for processing it;
  • to request the transfer of your personal data in electronic and structured form to you or another person /the so-called “right to data portability”/. This allows you to take your data from us in a usable electronic format and transfer it to another person in a usable electronic format;
  • to withdraw your consent. You may withdraw your consent for all or only part of your personal data and for specific or all processing purposes. If you have consented to the collection, processing and storage of your personal data for a specific purpose, you have the right to withdraw your consent at any time in relation to that specific type of processing. Once you have notified us that you withdraw your consent, we will cease processing it for the purpose or purposes to which you originally consented, unless there is another basis for us to continue that processing;
  • to be notified in the event of a breach of security of your personal data which may pose a high risk to your rights and freedoms. “ACADEMY MEDIATE LTD will inform you without undue delay and in an appropriate manner upon discovery of such a breach, as well as of the measures that have been taken or are to be taken.

In order to exercise any of your rights listed above, please send a request or notification in free text by mail or e-mail to: office@mediate.bg., or to the address: Sofia-1463, bul. “Gen. A, floor 2, app.4.

Please note that we may request specific information from you to help us confirm your identity and to respect your right to access information or any of your other rights. The purpose of this additional security measure is to ensure that your personal data is not disclosed to persons who are not entitled to receive it.

The exercise of the above rights does not require the payment of a fee by you. However, we may charge a reasonable administrative fee if your access request is manifestly unfounded or if the requests are repetitive or excessive. In such circumstances we may also refuse to comply with the request.

“ACADEMY MEDIATE Ltd. has a data protection officer who ensures compliance with the rules described in this Declaration, the internal Data Protection Rules and the regulations applicable to the protection of personal data. If you have any questions about these rules or about the way ACADEMIA MEDIA LTD processes your personal data, you can contact him or her at office@mediate.bg.

If you believe that your data protection rights have been violated, you have the right to file a complaint with the Data Protection Commission, whose address and other contact details can be found below in this Privacy Statement.

CHANGES TO THE DECLARATION OF CONFIDENTIALITY

“ACADEMY MEDIATE LTD may, at its discretion, modify and supplement this Privacy Policy at any time, subject to the requirements of applicable data protection legislation. In the event of an amendment, we will state the date of the amendment and such amendment will take effect with respect to you and your data after the date of such amendment or such other later date as we may expressly specify.

INFORMATION ON THE DATA CONTROLLER AND THE DATA PROTECTION OFFICER

  • Name: “ACADEMY MEDIATE” Ltd.
  • UIC: 175216415
  • Registered office and registered address. Registered office and registered address: 1510 Sofia Str. “30A, Vasil Kanchev Street, entrance A
  • Address for correspondence. “Gen. 16, entrance A, floor 2, app.4
  • E-mail: office@mediate.bg
  • Contact phone. 0895511021

INFORMATION ON THE COMPETENT SUPERVISORY AUTHORITY

  • Data Protection Commission
  • Address for correspondence. Address for correspondence. “1592, Proff. No. 2 Tsvetan Lazarov
  • Contact phone: 02 915 3 518
  • Email: kzld@cpdp.bg
  • Website: cpdp.bg

Last update: 12.03.2025.